Salesforce Integration

Give your Salesforce sales team WhatsApp, Instagram, and Telegram without leaving Salesforce

HubLink 360 syncs every WhatsApp, Instagram, and Telegram conversation to the right Salesforce Lead or Contact record, routing high-intent chats straight to reps so Salesforce remains your single source of truth.

How it works

Connecting Salesforce to HubLink 360

1

Connect your Salesforce org

Authenticate HubLink 360 against your Salesforce org in a few clicks. Works with Sales Cloud out of the box.

2

Conversations log to Lead & Contact records

Every WhatsApp, Instagram, and Telegram message is attached as an activity on the matching Salesforce record automatically.

3

Route hot leads to reps instantly

Qualifying conversations from HubLink's flow builder can create a new Salesforce Lead and assign it to the right rep in real time.

4

Report on chat activity inside Salesforce

Because every conversation lives on the record, chat engagement shows up in your existing Salesforce reports and dashboards.

Use cases

What teams do with Salesforce + HubLink 360

Inbound WhatsApp inquiries become qualified Salesforce Leads without a rep touching a keyboard.

Account executives review full Telegram and Instagram conversation history on the Opportunity before a renewal call.

Sales ops reports on chat-sourced pipeline using standard Salesforce dashboards without separate analytics tools.

FAQ

Salesforce integration questions

HubLink 360 connects to any Salesforce edition with API access enabled, including most Professional, Enterprise, and Unlimited orgs.

Ready to set up Salesforce?

Book a free 30-minute discovery call, or jump straight in with a free trial on Atnimo.